Starting a design project is a big investment of time and money. We've spent a lot of time fine-tuning, adjusting, and creating a design process that aligns to our clients need for a successful project outcome that is stress and pain-free.  We will help you define your style, create design solutions that meet your parameters, and we will communicate and collaborate with you every step of the way.

how we work for our clients

Acuity (1).png

1. Telephone Consultation

Prospecting Phase

Determining a client-designer fit is extremely important to anticipate successful outcomes of every design project. You will complete the intake questionnaire & book your interview, fast-tracking us toward the understanding how we can help you achieve your project goals. From there, we determine if we're aligned and will book your Assessment within the coming weeks.

Untitled design (1).png

2. Assessment

Programming Phase

To fully understand our clients goals & objectives, an in-person meeting uncovers design problems so we can propose a design solution. We take a detailed account of your goals for style, function, activities, equipment and furnishing. Although no design work is completed, a nominal fee applies that is credited toward your first flat design fee payment.


3. Conceptual

Concept Development Phase

The Design Team develops conceptual layouts in 2D CAD and strategizes to resolve the design concerns based upon your budget, timeline & style. We research & source products for the entire project at off-site showrooms & face-to-face at our downtown studio. The result is a set of preliminary schematic package that you can download and send to tender with pre-qualified General Contractors.


4. Execution

Contract Documentation Phase

After a successful tender process, our Team creates 3D colour renditions and produces working drawings containing floor plans of space, lighting, electrical and fire-safety, interior elevations, detail drawings & sections, millwork shop drawings, & specifications. There are a few face-to-face design meetings at our downtown studio, and the result is a Project Binder with all your documentation.


5. Administration

Construction Support Phase

During construction, we order all products and merchandise to coordinate with your General Contractor. Our Design Team confirms electrical, plumbing & HVAC layouts and rough-ins, quality checking the finish materials. Our role during this stage is to offer you support and the best insurance policy to reduce costly errors that would otherwise be missed.

Authorized dealers

Everything we purchase comes directly from manufacturers and distributors, so you'll get your materials and orders on-time, in budget, and as selected.

Preferred Vendors

We only work with trusted General Contractors and vendors to deliver on their promises of quality workmanship, results, budget and timeline - all the time.



We know that Full-Service Interior Design isn't for everyone. That's why we have developed a selection paired-down online design packages. From quick consultations to fully-fitted kitchen designs, choose only what you need and still receive expert solutions.