So, yesterday was to be the end of the world. You breathing? I am.
Last summer I was working with a client on her kitchen design. She had hired me, a contractor, electrician, and plumber all separately. Not a problem, but I should have know that something was up when it was D-day and I was flopping between a arrogant contractor (who had to stick it to me and call me 'the cabinet guy' instead of the title I've earned) and the client. The problem was all over two inches, and some how it was a panic attack. It's not like it was a big deal, allowances were made in the design, and I'm pretty flexible, but somehow the contractor needed to run around like jock us all around.
Fast forward to installation day, and there is no low-voltage wiring complete, ventilation is non-existent, and the freshly stain-matched reclaimed fir flooring had the clients pretty jumpy. Some how, I end up on the telephone with the guy who's suppose to complete it all, and tried explaining to him that in his world, ventilation may be done after cabinetry installation, but in my world - and he had a copy of my specs - the installation is going to continue and he'll have no access to run the ducting.
Anyway, I asked him what his address was so I could bill him for the return trip to install the crown moulding, and low and behold the dude shows up to work. Mind you, my installer had to tell him how to do it, but it got done.
Call it what you want - the blame game, tactical maneuvers, drama-queen, or laziness - its all the same. Knowing my place in the machine of the renovation was key to playing my cards right (well, that and I can be a bit ballsy when I need to be.) Crying 'it's not done' or freaking out would have just ended in disaster. This real world scenario is easily handled if your designer has every worked another job dealing with difficult customers, or has any wits about them. Personally, I used to take Vice President complaints for a major cellco and these people were angry with just cause. Sadly, when I see what's on television these days, it's no wonder why there are so many false impressions of the interior design industry.
So, Hollywood, stop looking for the drama in some wonderful client's nightmare of a situation. It's just shameful.